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Billing Notifications

This guide shows how to change the billing email address for your account to enable Billing Reminders.

Please follow the below steps to change the billing address associated with your MxToolbox account. If you have any billing address questions, please contact Support by opening a ticket.

  1. Log in to your account.
  2. Click the Delivery Center tab at the top of the page.
  3. Click the Notifications option on the left navigation bar.
  4. Click the “Notifications by Type” tab/category in the white headers section.
  5. Select the "Account" tab/category in the gray headers section.
  6. Click “Billing Reminders” to see the Assigned Users list on the right side of the page.
  7. Select which user's email address you want to receive billing notices by clicking the associated button.
  8. To expand your organization's list of users, click the blue "Invite New User" button at the bottom of the column and follow the steps.
  9. Once you finalize your selections, click the green "Save" button in the upper right of the page to complete your updates.

Your changes have now been saved and billing notices will be sent to the new address.

billing_notifications

Emailed Invoices

All invoices are emailed with the subject "MxToolBox Invoice#" to the email address on file when we process the credit card on file. Please check your Spam/Junk Folder and ensure that our email address is on your Whitelist/Approved Senders.