--- title: How do I request a refund? description: How to request a refund from MxToolbox. --- [Skip to content](https://knowledgebase.mxtoolbox.com/home/how-to-request-a-refund#main-content) [Request Support](https://knowledgebase.mxtoolbox.com/home/kb-tickets/new?hsLang=en) [![](https://knowledgebase.mxtoolbox.com/hs-fs/hubfs/logo.gif.png?width=110&height=27&name=logo.gif.png)](https://mxtoolbox.com/) - [Help Knowledgebase](https://knowledgebase.mxtoolbox.com/home/) - [Delivery Center Home](https://delivery.mxtoolbox.com/) - [Monitoring Home](https://mxtoolbox.com/monitoring) - [DMARC Knowledgebase](https://mxtoolbox.com/DMARC/knowledgebase) - [Status Page](https://mxtoolbox.statuspage.io/) Open main navigation Close main navigation - [Help Knowledgebase](https://knowledgebase.mxtoolbox.com/home/) - [Delivery Center Home](https://delivery.mxtoolbox.com/) - [Monitoring Home](https://mxtoolbox.com/monitoring) - [DMARC Knowledgebase](https://mxtoolbox.com/DMARC/knowledgebase) - [Status Page](https://mxtoolbox.statuspage.io/) - [Request Support](https://knowledgebase.mxtoolbox.com/home/kb-tickets/new) How can we help you? - There are no suggestions because the search field is empty. 1. [MxToolbox Help Center](https://knowledgebase.mxtoolbox.com/home?hsLang=en) 2. [Account Management](https://knowledgebase.mxtoolbox.com/home/account-management?hsLang=en) 3. [Billing](https://knowledgebase.mxtoolbox.com/home/account-management?hsLang=en#billing) # How do I request a refund? ## This article informs you how to request a refund for an MxToolbox service. To request a refund (money back), click the "Request Support" button found at the top of this page. Please include as much information as possible in order to process your request. Our Sales and Support teams will address your inquiry as soon as possible and contact you as needed. [Click here to begin the Request Support ticket process.](https://knowledgebase.mxtoolbox.com/home/kb-tickets/new?hsLang=en) - [Delivery Center](https://knowledgebase.mxtoolbox.com/home/delivery-center?hsLang=en#main-content) - [Getting Started](https://knowledgebase.mxtoolbox.com/home/delivery-center?hsLang=en#getting-started) - [Domain Summary](https://knowledgebase.mxtoolbox.com/home/delivery-center?hsLang=en#domain-summary) - [Verified Sources](https://knowledgebase.mxtoolbox.com/home/delivery-center?hsLang=en#verified-sources) - [Integrations](https://knowledgebase.mxtoolbox.com/home/delivery-center?hsLang=en#integrations) - [SPF Configuration & Performance](https://knowledgebase.mxtoolbox.com/home/delivery-center?hsLang=en#spf-configuration-performance) - [DKIM Configuration & Performance](https://knowledgebase.mxtoolbox.com/home/delivery-center?hsLang=en#dkim-configuration-performance) - [DMARC Configuration](https://knowledgebase.mxtoolbox.com/home/delivery-center?hsLang=en#dmarc-configuration) - [BIMI](https://knowledgebase.mxtoolbox.com/home/delivery-center?hsLang=en#bimi) - [Inbox Placement](https://knowledgebase.mxtoolbox.com/home/delivery-center?hsLang=en#inbox-placement) - [Complaints](https://knowledgebase.mxtoolbox.com/home/delivery-center?hsLang=en#complaints) - [Blocklist Monitoring](https://knowledgebase.mxtoolbox.com/home/delivery-center?hsLang=en#blocklist-monitoring) - [Threat Intelligence](https://knowledgebase.mxtoolbox.com/home/delivery-center?hsLang=en#threat-intelligence) - [Domain Management](https://knowledgebase.mxtoolbox.com/home/delivery-center?hsLang=en#domain-management) - [Domain Insights](https://knowledgebase.mxtoolbox.com/home/delivery-center?hsLang=en#domain-insights) - [How to...](https://knowledgebase.mxtoolbox.com/home/delivery-center?hsLang=en#how-to) - [Monitoring](https://knowledgebase.mxtoolbox.com/home/monitoring?hsLang=en#main-content) - [Monitors](https://knowledgebase.mxtoolbox.com/home/monitoring?hsLang=en#monitors) - [Notifications](https://knowledgebase.mxtoolbox.com/home/monitoring?hsLang=en#notifications) - [Tags](https://knowledgebase.mxtoolbox.com/home/monitoring?hsLang=en#tags) - [History](https://knowledgebase.mxtoolbox.com/home/monitoring?hsLang=en#history) - [Reports](https://knowledgebase.mxtoolbox.com/home/monitoring?hsLang=en#reports) - [Tools](https://knowledgebase.mxtoolbox.com/home/tools?hsLang=en#main-content) - [All Tools](https://knowledgebase.mxtoolbox.com/home/tools?hsLang=en#all-tools) - [Blocklisting/Blacklisting](https://knowledgebase.mxtoolbox.com/home/tools?hsLang=en#blocklisting-blacklisting) - [DNS Tools](https://knowledgebase.mxtoolbox.com/home/tools?hsLang=en#dns-tools) - [Header Analyzer](https://knowledgebase.mxtoolbox.com/home/tools?hsLang=en#header-analyzer) - [Bulk Lookup](https://knowledgebase.mxtoolbox.com/home/tools?hsLang=en#bulk-lookup) - [Notifications](https://knowledgebase.mxtoolbox.com/home/notifications?hsLang=en#main-content) - [Delivery Center Notifications](https://knowledgebase.mxtoolbox.com/home/notifications?hsLang=en#delivery-center-notifications) - [Monitoring Notifications](https://knowledgebase.mxtoolbox.com/home/notifications?hsLang=en#monitoring-notifications) - [Summary Email Reports](https://knowledgebase.mxtoolbox.com/home/notifications?hsLang=en#summary-email-reports) - [Test Email](https://knowledgebase.mxtoolbox.com/home/notifications?hsLang=en#test-email) - [Account Management](https://knowledgebase.mxtoolbox.com/home/account-management?hsLang=en#main-content) - [User Management](https://knowledgebase.mxtoolbox.com/home/account-management?hsLang=en#user-management) - [Account Profile](https://knowledgebase.mxtoolbox.com/home/account-management?hsLang=en#account-profile) - [Billing](https://knowledgebase.mxtoolbox.com/home/account-management?hsLang=en#billing) - [Legal](https://knowledgebase.mxtoolbox.com/home/account-management?hsLang=en#legal) - [Security](https://knowledgebase.mxtoolbox.com/home/account-management?hsLang=en#security) - [Support](https://knowledgebase.mxtoolbox.com/home/account-management?hsLang=en#support) - [API](https://knowledgebase.mxtoolbox.com/home/api?hsLang=en#main-content) - [Getting Started with API](https://knowledgebase.mxtoolbox.com/home/api?hsLang=en#getting-started-with-api) - [API Methods](https://knowledgebase.mxtoolbox.com/home/api?hsLang=en#api-methods) - [Email Delivery](https://knowledgebase.mxtoolbox.com/home/email-delivery?hsLang=en#main-content) - [Delivery Center](https://knowledgebase.mxtoolbox.com/home/email-delivery?hsLang=en#delivery-center) - [Best Practices](https://knowledgebase.mxtoolbox.com/home/email-delivery?hsLang=en#best-practices) - [Email Tools](https://knowledgebase.mxtoolbox.com/home/email-delivery?hsLang=en#email-tools) - [Managed Services](https://knowledgebase.mxtoolbox.com/home/email-delivery?hsLang=en#managed-services) - [Data](https://knowledgebase.mxtoolbox.com/home/email-delivery?hsLang=en#data) - [What Is?](https://knowledgebase.mxtoolbox.com/home/what-is?hsLang=en) [![](https://knowledgebase.mxtoolbox.com/hs-fs/hubfs/logo.gif.png?width=110&height=27&name=logo.gif.png)](https://mxtoolbox.com) Phone: (866)-698-6652 | [Terms & Condition](https://mxtoolbox.com/TermsAndConditions.aspx)s | [Privacy Policy](https://mxtoolbox.com/privacypolicy.aspx) | [Security](https://mxtoolbox.com/SecurityStatement.aspx) | US Patents 10839353 B2 & 11461738 B2 | Copyright © 2025, MxToolbox