What does the error for Primary Name Server Not Listed at Parent mean?

We recommend that you contact your Domain's Registrar to update the name servers on record to include the server that is not listed at the Root Servers.

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Your Primary Name Server was not on the list of name servers given to us by the root.

If your name server is not listed at the root, it could cause impaired/incorrect lookups for your domain.

The Primary Name Server is the name server declared in your SOA file and is usually the name server that reads your records from zone files and is responsible for distributing that data to your secondary name servers. This problem is present when this primary name server is not included in the parent referrals and is almost always accompanied by a Local Parent Mismatch problem.

RFC 1035:

Here a primary name server acquires information about one or more zones by reading master files from its local file system, and answers queries about those zones that arrive from foreign resolvers. [RFC 1035]

If your Primary Name Server is not listed at your Parent or is not responding, then our DNS Propagation test tool will not operate properly. You will most likely also be experiencing other real-world problems with DNS queries for your domain. Users with Basic or Pro accounts can contact our Support Team for assistance with understanding any DNS warnings or errors with specific information about your domain. If you are still a free user, upgrading your account will give you access to support, as well as many other benefits.

Have a great day!